Privacy Policy

Effective Date: June 4, 2025

At Vancleer Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.vancleer.com) and services. Vancleer Inc. operates as eCommerce platform.


1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Personal Identifiable Information (PII): Name, shipping address, billing address, email address, phone number.
  • Payment Information: Collected via secure third-party payment processors (we do not store your payment details).
  • Order History: Products purchased, date and time of transactions, order tracking.
  • Device and Usage Data: IP address, browser type, device model, pages visited, referring URL, and other analytics.
  • Cookies & Tracking Technologies: For improving your browsing experience and providing personalized recommendations.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.
  • Communicate order status, updates, and promotions.
  • Improve our website, services, and customer experience.
  • Prevent fraud and secure transactions.
  • Comply with legal obligations.

3. Sharing of Information

We may share your information with:

  • Dropshipping Partners: Such as AliExpress and other vendors, to fulfill your orders.
  • Service Providers: Hosting, payment gateways, analytics, and customer service platforms.
  • Legal Authorities: When required to comply with laws or to protect our rights.

We do not sell or rent your personal information to third parties for advertising purposes.


4. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill your orders and provide customer support.
  • Comply with legal, tax, and regulatory requirements.
  • Improve our services and prevent fraud.

5. Your Rights

Depending on your location, you may have rights including:

  • Access: To request a copy of your personal data.
  • Correction: To update or correct inaccurate data.
  • Deletion: To request the deletion of your personal data (subject to legal exceptions).
  • Opt-Out: From receiving promotional emails by using the “unsubscribe” link.

To exercise your rights, please contact: info@vancleer.com


6. Children’s Privacy

Our platform is intended for purchases made by adults on behalf of children. We do not knowingly collect data from children under the age of 13. If we learn we have collected data from a child without parental consent, we will delete it immediately.


7. Security

We implement appropriate technical and organizational safeguards to protect your data, including SSL encryption, firewalls, and limited access to sensitive data.

However, no online platform is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.


8. International Transfers

As our products may be sourced from international vendors, your information may be processed or stored outside your country of residence. By using our services, you consent to this transfer.


9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the site means you accept the changes.


10. Contact Us

If you have questions or concerns about this policy or our data practices, please contact:

📧 info@vancleer.com

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